Alloy Crystal Heart Shape Lover Heart Pendant Cz Heart Pendant For Woman Wedding Gift And Birthday Gift Silver Necklace

A: Rich Jewelry not only have our own factory, but also we have the experienced professional procurement team on strict selection standards.
Q2. What are the advantages of your products?
A:Rich Jewelry is a professional manufacturer. Each of the jewelries is made by the designers and senior artisans through dozens of complex production, pure handmade process.
Q3. How about the sample and moq?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. What guarantee do you offer if there are quality problems?
A: After you receive the goods, within 1-3 days & under the inspection of video, please give us the reference of quality-problem product, if confirmed, we will replace it by using the new one, or refund you after we received the problem product.
Q6. What's the delivery time?
A: Loose Diamond Shipment 3-7 days after payment Customized products Sampling time: 3-5 days
Production time: about 15-30 days Currency: US dollar, Hong Kong dollar, RMB Transport mode: Express (DHL / TNT / UPS
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.